Warranty & Return

Warranty

You will receive the best guarantee from us! Because we stand behind our products 100%!

Each Kamado Joe comes with a lifetime warranty on ceramic parts. All parts covered by the warranty will be shipped free of charge for replacement.

See all about Service & Warranty.

Return policy

Is your order not to your satisfaction?

Exchange is possible under strict conditions:

• Contact the Kamado BBQ customer service in writing within 14 days of delivery
• Return the goods at your own expense within 20 days from delivery to:

Kamado BBQ
Meldertsestraat 8
3545 Zelem (Halen)
Belgium

• The item must not have been used or damaged.
• The item must be in its original packaging along with all accessories and instructions.
• BBQ furniture that is custom made cannot be returned.